I leased my first Mazda (3) from Alex Tkalich at N...

I leased my first Mazda (3) from Alex Tkalich at Northtown in September 2011, and had a great experience- I had never bought or leased a car on my own before, and they made the process simple and comfortable- and I never felt pushed into my decision. The service department is always great too, whether for routine maintenance or random problems that arise- most of the time my car has been ready before the time they estimated.
This time around, my lease was up, and Alex helped us out once again. I was fairly certain I wanted to upgrade to a Mazda CX-5, and he quoted me a very fair price, and explained all the details thoroughly. Once I test drove it, I knew it was a done deal. My husband came with me to test drive and lease the car, and he kept remarking what a great salesperson Alex is. He's calm, cheerful, relaxed- and genuinely seems interested in making the experience as pleasant as possible. He's not pushy or weird- but rather thorough and supportive through the process. I'm very happy I stuck with Northtown for another lease, and thank Alex and his team for a very positive car-getting experience.