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Review of The Westin Dallas Fort Worth A...

Called the hotel to let them know my plane landed ...

Called the hotel to let them know my plane landed at about 2am and to pick me up. The lady asked my name, etc. I was the only one waiting for a shuttle.. Driver came and he paid $2.15 for the toll. Walked in and the way this was booked thru Hotwire, I couldn't change the date as I just booked but thinking it was OK, worse I could do is pay early check-in, no problem bc I was sooo tired. I just need that night to check in-so a room for about 9hrs. There was a rude check in lady that said my room is ready at 3pm.i said OK I will pay a early check-in if can't book. Hyatt and all others do it bc the hotels are around the airport. That's why I typed dfw airport. She said no rooms available and to wait till 3pm...there was an American Airlines flight attendant that she turned down too due to the same "reason". I called Hotwire to see I I can change date, Hotwire said they can't but would refund my money promptly and give me a free room same class...Anyways..things happen for a reason!