Devin Duggan Review of The Westin Jekyll Island
Don't let the price fool you... this place isn't t...
Don't let the price fool you... this place isn't that nice once you get past the Starbucks and fancy bar area. Staff were always friendly and willing to help, but never had answers to my questions and even messed up my reservation where we had to pay the resort fee and taxes twice!!! Rooms were clean, but beds and pillows need to be replaced. The pillows were flat and bed was not up to Westin Standard. We requested that we not have our room cleaned on Day 2 and ended up coming back from breakfast in the middle of a cleaning with no where to go. Beach access was nice, but not a great enough amenity given the lack of competency of the staff and terrible beds. I would not pay the going price for this hotel again. If you are someone who is looking for value when booking a nice hotel this isn't for you.

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