Abysmal service. I bought an Iphone 7 which took n...

Abysmal service. I bought an Iphone 7 which took nearly 3 weeks to arrive and after 13 days, it died. I returned it and when they eventually sent it back to me it still didn't work. I told them I wanted a refund and they gave me a return label. They have had the phone back for over a month, and there have been countless emails between us yet they are still giving me the runaround. Aparently I still have another 14 days before they will refund me. They have had my money for 3 months. Anyone thinking of buying from them I urge you to avoid at all costs. Look on Trustpilot and there is also a facebook group with many more unhappy and furious customers. I wish I had seen it all before I ordered. Dreadful experience.