R

Ross Elder

3 years ago

Do not use this company! Ordered an iPhone XS Max ...

Do not use this company! Ordered an iPhone XS Max as it was a slightly better price than other places, after paying received the confirmation email stating that the phone would be sent in 7-10 days. Accepted that with all the COVID crazyness in mind.

10 working days passed and still no update, emailed and told they were working on it. Waited a few more days, still no update. Emailed again, no one could give me any dates so i asked to cancel the order. Was told that was fine but it would take 14 working days to process the refund.

Madness but no choice, waited the 14 days, no money in the bank account so emailed again, only to be given a date of when i would receive the money back which was in another 20 WORKING days. That date has also passed and still no money.

I went to music magpie, paid a little bit more but received the phone the next working day, go there and pay a bit more for something that will actually turn up.

TLDR; This place is potentially a total scam, Music Magpie is really good so give them your business

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