The worst experience I have ever had in a bar ... ...

The worst experience I have ever had in a bar ... without repeating some comments about the 5 pounds at the entrance (it's not even a cloakroom), first feeling when going up the stairs to get to the place, a foul smell coming from I do not know where ... we were placed at the bottom of the stairs on uncomfortable beanbags while there was room around us and we kindly asked after the departure of a couple next to us if we could take their place.
My friend did not want to order at first (after eating) I directly ordered my 15 pound glass which seemed good to me (I will talk about it again later ...) the waiter returned to the charge 4 times in less than 10mn to ask my friend what she wanted to drink, she ended up ordering something.
The place is certainly intimate but to the point of having to take a candle or his phone to read the drinks menu, it is a bit limited ... especially when this lack of visibility ends up causing the overturning of his glass at barely 15 pounds started ... without even a commercial gesture from the waiter, we had planned to have a good evening and order several drinks, in the end my friend drank her glass in 5 seconds and we left quickly ... and the "see you soon "from the server was just the icing on the cake ... at the entrance we tried to give our feelings to the person who had welcomed us, instead of having a professional demeanor did not seek that to say that if it was us who had reversed consumption there was no reason that he offered us one ... I have the impression that there is a gap between our cultures, customer service was really deplorable, you will be able to drink better cocktails with a much friendlier atmosphere and out with staff much more attentive to the needs of customers ... it's easy to add the 10% of the service directly to the invoice if behind there is no customer service ... We should really question ourselves!