I've stayed here on two occasions. First off, the ...

I've stayed here on two occasions. First off, the signage and signage for parking is TERRIBLE. The parking is actually atrocious and confusing. We just ended up using the valet service each time because it was the easiest option. On the first occasion the hotel messed up our reservation and we had to move rooms. Second occasion, we ended up with the correct room, but the hotel seemed confused and left a note (after entering the room with a do not disturb sign on the knob) while we were out at supper for another guest and some sad dessert for that guest in the fridge. We were woken up at 12 am from the front desk to inform us that "our pizza arrived" when we didn't order any pizza whatsoever. We were quite relieved to check out and agreed we would never be back. The only reason I rated two stars is because the hotel did apologize for their mix ups and compensated us for our troubles. But, there are far less stressful options in the city.