3 years ago

Check in was smooth but did not receive most frien...

Check in was smooth but did not receive most friendliest of reception for a Wednesday thru Saturday stay during Spring Break. Return visits to front desk were okay.

Don't stay in room 624 or nearby on southeast exterior of Lagoonside bldg if you want peace and quiet as there is El Mercadito de Tamarindo across the street that is extremely loud with live music until at least 10pm. Room is small for a family of four compared to Arenal hotels and in need of an update and deep cleaning; found hair on walls and shower in bathroom along with previous guests shower products - DISGUSTING! Box spring on one queen bed was sagging on one side and other bed leaned toward middle. Spoke to front desk and damaged box spring mattress replaced. Lagoon pool was good for families and plenty of iguanas to keep you entertained.

Hotel is in heart of Tamarindo so close to tons of restaurants. Back of property by beach is nice with several pools, well maintained landscaping, and awesome sunset views. Breakfast buffet was adequate with good waffle station. Tamarindo is a beach town so prices are expected to be higher, only true disappointment was with quality of room.

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