Room was very nice, however, even though we booked...

Room was very nice, however, even though we booked the room for 3 people, we had to call the reception to provide 1 extra set of toiletries, slippers, bathrobe.
Had to queue a long time for the buffet breakfast, and the food was not replenished fast enough, and there were not enough utensils, difficult to catch the attention of staff