Review of Sheraton Auckland Hotel & Towers

4 years ago

BED BUGS!

BED BUGS!

Yes that is right I stayed here for 2 nights, at around 0200 on the first night I woke up terribly itch on my forearms which I had under my pillow.

I tried to get back to sleep then felt another bite on my stomach. I managed to turn the light on and kill one of the bed bugs (photo attached), and ended up with multiple bites on my arms and torso.

I went down and got a new bed bug free room, but this is hardly what you would expect from a Four Points by Sheraton. I did get 25k points on checkout as compensation which is enough for 1 night at this property, but I have been 3 nights since I haven't woken up with itchy bites on my arms.

The hotel also accused me of infesting the room by asking where I stayed previously, then answer to this was my bed bug free house. Luckily I had my single bag on the desk and at no time on the bed, but would have hated to have brought these back to Sydney with me.

If you have never had these before they remain itchy for 4 days after biting, so far 3 nights of bad sleep and itchy all day.