Terribly run place. We have had a gift card for th...

Terribly run place. We have had a gift card for this place for about 3 years. It clearly states on gift card that it never expires. We finally were able to take a weekend away and go. But when I called to book I found out the entire gift card had just been used by one of the employees in their accounting department and I was transferred to the accounting department for them to solve my problem. I called several times but nobody has returned my phone calls. This card has been in my drawer all this time. Only Homestead employees with access to accounts would have been able to use it.