Very disappointing. Feel we were goudged on the ...

Very disappointing. Feel we were goudged on the cost of the room - we were part of a group at the resort for an event and we were to have negotiated pricing which we were denied. Charged an exorborient amount for a resort fee and never saw a benefit from that charge. Clerk at desk said she could not make an adjustment - I have never been to a place where there was not some flexibility and the accounting department did not make those decisions - ridiculous.
The service employees were wonderful. The food barely so-so.
Enjoyed Tucson but not JW Marriott Starr ....
Would not recommend this resort there are others in the area.