Waited hour and half for two grilled chicken salad...

Waited hour and half for two grilled chicken salads order arrives salads have no dressing called spoke to manager who advised he would have salads remade and sent asap! 2nd order arrives 30 min later salad has NO CROUTONS one huge chicken breast and lettuce! I 0nly ordered because they have the best baked croutons called again spoke to Heather her response was she would add a ten dollar credit for my next order this is unacceptable and poor customer service!