Do not use this website the service is appalling I...

Do not use this website the service is appalling I ordered a s7 edge received confirmation stating that it could take upto 19 working days for delivery, passed the 10 days no contact from them emailed them to get a reply to wait a further 4 days..... still no phone requested a refund as I have found a much better site with next day delivery but can t purchase this as need my refund only to be told it s now passed to cancalation department purchased this phone nearly a month ago and received nothing no phone no refund so today I m taking this further to trading standards as this is totally UNACCEPTABLE. DO NOT USE THIS COMPANY.