Isis Valencia

Review of Austin Vet Care at Central Par...

TLDR: I was charged a ridiculous walk-in fee of $9...

TLDR: I was charged a ridiculous walk-in fee of $90, left to wait with a very sick and vomiting pup in a cold room for three hours, and then asked to sign some bullshit guilt-inducing waiver because I told them I was leaving. Wait times are completely unacceptable. My dog and I were an appointment-turned walk-in for his vomiting every 20 minutes. I went in at 7:30 instead of my appointment at 9:30, weren't seen until 8:15-ish by a vet for a 10 min consultation during which I was told my dog would need blood work, x-rays, and an ultrasound plus IV, etc, totaling upwards of $1200.00. I asked to start with just this and that, to which they agreed, and then left me to wait in the same room for approximately 4 more rounds of vomiting. I ran out of paper towels at one point, and decided at about 10 am that enough was enough.

Get your business together, jerks!