Sue Li

Review of Fletcher Jones Mercedes Benz C...

I've been a Mercedes-Benz owner for some time now,...

I've been a Mercedes-Benz owner for some time now, but I just wasn't "feeling the love" when I visited other Benz Dealers in the area; that is, until I walked into Mercedes-Benz o f Chicgo!

Sales Executive Joe Smalzer treated me with the dignity and respect befitting an owner of this premium brand; a courtesy not honored at other showrooms. Joe gauged my needs and what I desired in a new Benz, listening to my feelings, while helping me make the most pragmatic buying decisions.

Joe not only took my order, he sought out all available incentives to further enhance the value of my choice; applying manufacturers discounts, as well as other affinity benefits available through Mercedes' partners.

Treating my new GLK 350 purchase as if it was his own, Joe Smalzer has not only shepherded the sale from the factory to the showroom, he continues to provide personal support and follow-up on any question and concern I might have.

When Mercedes-Benz says "The Best or Nothing", they're not just talking about their Cars, they're also talking about employees like Joe Smalzer!