I never actually write reviews but the service I h...

I never actually write reviews but the service I have received from Storm Tight Windows has been very disappointing. First, I have waited over the scheduled time that was given at the time of measurement (8-12 weeks) for the production of the windows and I was never updated on when the windows should of been completed. I had to call multiple times to the office and leave a dozen of voicemails in which I was never called back to find out the installation projection time. Finally, after receiving a number from a family member that previously used Storm Tight Windows, I received a date for installation. However, I was called a few days before the scheduled date of installation and the installation date was cancelled by Storm Tight Windows and was rescheduled for the following week in which I had to miss out from work due to scheduling issues through Storm Tight Windows. Once the installation process started on 10-10-18, I was informed that the job would take two days in which it took a total of three days and the job still was not complete. The night of 10-11-18, I ended up with bugs and water in my home due to the door upstairs not being sealed and installed correctly. I have multiple photos of an incomplete job of both doors that were installed in my home. In addition, on 10-17-18, I had the inspection done with the county inspector in which the project failed inspection due to the work not being complete and not being done the right way. It s now 10-29-18 and the project is still not complete due to communication issues within the company with installers and maintenance crew not being informed on what needs to be completed prior to arrival to my home. I ve had multiple visits and there is always an issue with materials not being available to complete the project. This experience with Storm Tight Windows has been the most despicable, stressful and unprofessional work I have ever dealt with a company. You would think the service would be exceptional due to the amount that comes out of your pocket.