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Lake Kumarakom resort is beautifully designed with...

Lake Kumarakom resort is beautifully designed with extreme attention to detail. The place itself is rejuvenating. Unfortunately my husband and I felt the staff could be more attentive. The massage we took on day 1 ended up aggravating the back pain my husband had informed the staff about before commencing the massage. What followed was 2 hellish days in extreme immobilising back pain. To add to it there was a wedding or some event on at the same time that completely took the peace and quiet out of the place. I think guests should be informed in prior if there is going to be any events on at the same time or at least offered a decent discount for the nuisance! With a sore back the last thing you want to hear is someone yelling on a microphone outside your room. Also the staff got extremely pre occupied with the wedding/event party and lacked in service for the rest of the guests or us at least. While I m on a rant I might as well add, we didn t even get any coconut water!!!!

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