Rebecca Linden

Review of Fairmont Scottsdale Princess

Definitely NOT a 5 star hotel experience. I brough...

Definitely NOT a 5 star hotel experience. I brought my sister from Atlanta to spoil her. Nothing seems to be a five star experience (except one fabulous bartender). Can t watch a pay per view movie- no one can figure out why after 3 calls. 2 calls into room service (always put on hold for a while). Finally got my pint of ice cream and four cookies ($45) after an hour and a half. Excuse- it s Labor Day weekend , we don t have enough people. Coming from the industry, that is Not a good time excuse. You bring in more people. #whypairforfivestar . Plenty of other hotels with fantastic service.