Been dragging my feet for months but I decided to ...

Been dragging my feet for months but I decided to call the Service Centre at 10:50am this morning and was connected to a Service Staff within 2mins - which I am sure is a short wait for many consumers who had experienced longer wait times dealing with service centres.

The Operator was good and had excellent product knowledge which she put to good use in identifying the cause of the problems with my washer and oven.

With both problems requiring a site visit, she managed to secure an appointment for me the next afternoon.

This first experience is impressive and hope the Electrolux Team keeps up the great work.

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