Marcy Haddrell

Review of Loomis

Purchased this short term insurance between employ...

Purchased this short term insurance between employers and had the policy roughly 6 months. (By the way, I was the benefits administrator for over 15 years at my previous employer.)
Of the 6 claims submitted (one of them lab work at a doctor's appointment so 2 claims, 1 appointment), they have only "paid" 1 - the rest they say are under a pre-existing condition investigation (which is crazy). They also claim they haven't received the requested information from the providers, even though the providers have told me they have sent it in. The customer service rep - although pleasant - told me they haven't received the requested information and once it was received it could take 60-90 days for review. Seriously??!!???
This has been the most unfortunate experience I've had with a health insurance company ever.