B

TLC is overpriced and under performs. Complete la...

TLC is overpriced and under performs. Complete lack of attention to detail and cuts corners where possible. Avoid at all costs if you want professional work.

More details for Ross Ave 4-plex:

*We asked for a quote to completely remodel "turn key" the place and in turn received a property several corners cut, old windows, old fixtures on vents, and lack of care

*nearly every unit completed has had heating and plumbing issues with the first tenant with TLC refusing to warranty their work

* We had a huge list of items not completed after Patrick Sadler indicated the work was completed from holes in walls with wires exposed (unit 1), to wires sticking out of walls, painting not complete, water not working, and electrical issues.

*Patrick failed to inform us to flush the sewer prior to beginning work causing us to incur a 2300 bill shortly after the first tenant moved in.

*Workers poured paint down the drains with little care

*Charged us 1300 to replace a $300 water heater stolen during construction likely due to his staff not securing the property.

*Incurred a $600 heating bill due to his staff leaving the heaters on full blast in Feb-Mar with no apology.

*Patrick without notifying us changed the cabinet configuration after we had already ordered appliances resulting in us having to reorder fridges and unable to return the original appliances.

*TLC did not inform us until the end that our only outside working faucet was not connected.

*storage units were not insulated with our original request for a quote to include all dry wall/turn key operation.

*TLC electric after we started the quote last minute indicated they could not proceed to work until we built a cage around the electrical box at additional cost to us.

*project was quoted 4-6 weeks and took over 6 months. Many weeks we found TLC was not even showing up to the property. Rents are 3300 per month for the unit with lost rent of 4 months.

*Constant issues were noted with his staff working part time days, not locking the property up, or performing work as required

*TLC charged nearly 10K for HVAC for single straight shoot in from the roof and failed to install water lines.

*majority of the dry wall was not replaced, noting insulation must not have been completed as quoted.

*We continue to have plumbing issues reported due to leaking sinks, tubs, and slow draining as of 5/7/19.

*Patrick Sadler is unprofessional, unethical, and should have his licensed revoked. We considered suing for all the issues early on but decided not to only because the only ones who win in a lawsuit are the attorneys. We continually pay third parties to fix the sub par work performed by TLC.

Comments:

No comments