if I could without stars the courier who came home...

if I could without stars the courier who came home refused to take money in money even though the amount was not high ...... when I phoned in the Prato office, whoever answered me was rude and hung up in a bad way .. calling the call center the boy passed me the Prato office recognizing the number he attacked without answering .... I phoned once again to the call center a very kind young lady ... he replied that he could not refuse payment and would have made it known to the manager .... NOW I WILL ALSO PUT YOU LIKE ANOTHER COURIER AS A BUYING CLAUSE THAT IS NOT DELIVERED THROUGH YOU