WORST customer service. I bought a car from here i...

WORST customer service. I bought a car from here in April 2019 and unfortunately it was totaled October 2019 (Not Mazda s fault, just backstory). They were not responsive and very lackadaisical when it came time for Mazda to return proper funds to the bank. They dragged their feet the entire gap coverage process. It s March and they are just now sending warranty checks back to the bank. Can you imagine the impact that had on my credit?! Michael Johnson ignored my calls for a week and a half and was sarcastic when I did get in touch with him and mention that I ve been trying to reach him. I mentioned in every voicemail to him to please call me back and let me know they funds were sent. That is just courtesy since it s taken them so long to send the funds. Michael just assumed that I was just suppose to know that the checks were sent. All they want to do is get you into a car and out their faces.