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Guido Zarrella

4 years ago

Persistent, huge problems with this hotel. Issues ...

Persistent, huge problems with this hotel. Issues ranged from dirty brown water from the faucet, to brightly lit windows with no curtains. The lobby design might look nice, but when my wife returned from running the NYC marathon and asked the front desk if they had a bag of tea, they got one for us 30 minutes later along with a bill for $17. If you want to invite a hotel maintenance employee to your room to run the bath faucet (to "clean" it) for 45 minutes on a Friday night, this impressively expensive yet comically bad hotel might be for you.

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