My brother had a rare form of cancer and had surge...

My brother had a rare form of cancer and had surgery at this facility with Dr. Chang. You would think they would be interested in keeping him alive and doing close follow-up. His last appointment was at 10:30 am , finally at 4:30 pm he left without seeing the doctor because the valet parking was closing. Really? Can these people not schedule appointments any better than that. I fear he will not return....so where does that leave his test results and follow-up? We would not be upset if this was the first time....but Oh my it is definitely not. Over the last 3 years this has sadly been the norm.