Jay Bell Review of Westin Maui Resort / Starwood
Had an excellent anniversary here. To be honest, I...
Had an excellent anniversary here. To be honest, I was very apprehensive before arriving due to the renovations. I called and spoke to Ryan who reassured me and accommodated me as a valued guest which I truly appreciated, even being willing to let me out of a prepaid reservation due to my apprehension. I m glad we chose to stay! The room was beautiful, wish I d have taken good photos but was so ready to relax we unpacked and there were clothes strewn about for the majority of our stay.
Upon check-in the very nice gentlemen sent up a bottle of wine for my husband and I. Also, before arrival Jericka inquired as to what we liked and had chocolate covered almonds and Perrier with lime waiting for us in the room. Please note that she was not aware of our status with the hotel prior to this, she was just genuinely trying to make our stay special.
The hotel is beautiful, my only gripe was that the hot tub wasn t working but they were renovating!
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