Jennifer N

Review of Briers Home and Gift

Everything about my shopping experience here was e...

Everything about my shopping experience here was exceptional. I bought a beautiful coffee table from them but will surely return for any other furniture needs or wants.

In the showroom, the team really listened to what I was looking for and showed me a coffee table that checked almost all boxes. The crazy thing was that it wasn't in the showroom yet; however, they're so knowledgeable of their stock that they showed it to me online and it was perfect. This probably doesn't sound like an extraordinary shopping experience but I have never felt so listened to and it truly felt like a custom made furniture buying experience.

Fast forward to the pick-up. When I unpackaged the table at home, it was missing a few parts and so I called the warehouse back that day. Despite being late in the day, David insisted on rectifying that issue immediately. The very next day, he delivered the hardware to me and even helped me install the pieces so that my table was complete. By the way, this all went down at 9:00pm on a random Wednesday. So...they truly go above and beyond here.

Bottom line, fantastic place. Will shop again!