Avoid this company.

Avoid this company.
I paid for an item on 17th Dec, requested a refund on 18th Dec and still waiting.
Absolutely atrocious customer service.
Can barely respond to any email with anything other than generic dribble and ignore my requests for my money back.
To keep my money for this long without providing any product or service is quite simply theft.
There is no excuse.
Order ID211291
Refund me now!!!!

Re reply.
Come on.
Just another generic response.
You know I have mailed and called you many times.
You are crooks.
I hope trading standards shut you down.