yvonne williamson

Review of germain toyota

I was very unhappy with the rental service and the...

I was very unhappy with the rental service and the car. I have to take the car back because of bad odor. The car was small for some who is older the vehicle was more for an 18 years old. It was very low to the ground.What ever happen to Customer service. I was told not to smoke or have pets in the car and bring it back clean ok i am not unclean person. I do not smoke or have pets. The car front seats had stains and the smell once again the smell. I think Toyota should not be in the rental business. The service dept were i drop off my car was nice. I am just unhappy with the rental service.