First day lunch took over an hour for a burger. Mi...

First day lunch took over an hour for a burger. Mine and my daughters came out but not my wife's meal. It took another 15 minutes before someone came over to advise the club sandwich she had ordered had been dropped.
Reported fault with phone message light never fixed or advised. Also loose tiles in the shower some were fixed but still had others that were loose or missing.
Towels were old and frayed.
Cream/milk had to request three days running as was not replenished by daily room service.
Sanitary bags were not replaced which had an impact to my wife.
Free welcome drink was never claimed because on doing so was informed only soft drinks or beer. Would have been nice to know what was available.
Also when having drinks in the bar, my wife wanted to go back to the room but was informed by waitress that she would have to put the drink in a paper cup.