It started with being left standing for 20 plus mi...

It started with being left standing for 20 plus minutes in the cold shop to check-in. It took three hours to do a simple oil change and tire rotation which is pathetically slow. I was also told that the price would be $99.98 and the price actually came out to be $101.50 so I felt like I was lied to about the price. and It was a pain in the neck to get an appointment in the first place.