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101 Reviews
Review of Trend Financial

4 years ago

STAY AWAY !!!!!

STAY AWAY !!!!!
Very helpful to get you into your car, they could careless after. Very slow to reply when you need them, quick to call/text/email you if they're chasing you down.

The communication is piss poor, as the left hand doesn't seem to know what the right is doing. Every time I call in, the information and the story is different. Reps don't seem very knowledgeable and had to check with management for quite a bit, I spend a decent amount of time on hold listening to their jingle playing while reps constantly check with management. Management doesn't seem to communicate either, as each manager has a different story. I've curious how they work in such disarray.

They're very deceitful and dishonest, whatever it takes to get the job done. We live in the 21st century where cellphones are capable of recording conversations and apps can tell you when emails have been received, opened and read.

I will be buying my vehicle out early this year, only reason I didn't buy cash to begin with was I wanted to help improve my credit score, but this isn't worth it. Bad credit doesn't equal low income, it means bad decisions in the past.

Would not recommend anyone to deal with this "financing company" - borderline loan shark with hidden clauses and fees not listed in your contract. You aren't operating with honesty & integrity, which I'm sure is something OMVIC constantly promotes.

I will be filing complants with Better Business Bureau and OMVIC, as well as contacting CTV's Consumer Alert.

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