My wife and I took the day off work for an appoint...

My wife and I took the day off work for an appointment for my son. We traveled over from Eastern Washington just to find out that they are only allowing one parent into the appointment with the children. I was told I had to wait outside of the hospital after we arrived. If you have an appointment here you better call before had to make sure both parents are allowed inside. Very disappointed in the customer service and the way they do business.