J

Jennifer Keyzers
Review of Mayo Clinic

4 years ago

My mother is seeing a doctor in the breast center ...

My mother is seeing a doctor in the breast center as well as a doctor in medical oncology. The care she is receiving from these doctors is top notch. I am very impressed with the care and expertise of this medical team. My only complaint with Mayo is the way they do their scheduling for appointments. They do not set up the appointments while you are there and make appointments that would work with your schedule. They set them up and mail them to you and you are expected to come when they schedule it. I have never seen a health care organization do appointments in this manner. Maybe I don't understand why they do it this way but it would be way better for them to help you find an appointment that would would work best for you. Also it would be good if you have to see more than one provider to be able to schedule them on the same day. When people have to travel a distance to get there it makes it hard to have to come back multiple days for different appointments. This is the one thing I could recommend for an area of improvement. I am very happy with the qualified staff I have seen so far.

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