Mary P

Review of Brooksdale Carriage Club

My mother was in the Skilled Nursing Unit until he...

My mother was in the Skilled Nursing Unit until her final days.. The staff was wonderful and really showed compassion when it came to their work.. However, the Director of Nursing was very rude and unprofessional and did not seem to care much when it came to our needs in regards to our loved one.. We had to approach her several times a week about the same thing that could have simply been taken care of right away.. It was as if she was too busy but every time we would pass by the desk and look in her office, she would be laughing and carrying on conversation about things that I am sure wasn't work related.. It's a nice place but for the money we paid, professionalism should definitely be a top priority when it comes to the patients..