Shubhangi Sumant

Review of Darvin furniture

Recently we purchased a sectional sofa from Darvin...

Recently we purchased a sectional sofa from Darvin as it was on sale. After visiting a showroom and checking out the sofa, which was on display, we talked with the sales person and he specifically mentioned what you see here is what you get but when we got the sofa, the one chair was missing! Our mistake was we trusted the sales person John O'Bryan and the Darvin Furniture and never imagined that they will play such a cheap trick on us. We specifically asked the sales person John that does it comes with 4 pieces as shown here on display right? and he repeatedly assured us yes, this is what you are getting it but in reality when we got the sofa, it was only in 3 pieces. We felt that we got cheated. The sales person should give the customer all information about the product but in this case he not only misguided but totally lied to us. When I called them, he referred me to look at the original purchase receipt and did not accepted his fault. I tried calling the store manager but still no response yet. We are shocked to get such a rude treatment from Darvin. I would like to inform other buyers to verify your purchase order carefully and do not trust at all what the sales person is telling you. We learned our lesson and we are definitely not going to buy our next furniture from Darvin ever again!