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With the newly issued Covid restrictions of not pe...

With the newly issued Covid restrictions of not permitting entertainment indoors the resort tried to accommodate it's guest with the removal of resort fees, meals being brought to the room and a free movie rental. The room was clean and had no indication of bed bugs. (I check every location I intend to stay.) The kitchen was accommodating to a gluten allergy and personal preferences.
The room is in need of updating. The sauna has old equipment that malfunctioned. The bathroom had leaking faucets. The faucet on the champagne glass hot tub did not extend into the tub far enough. When filling the tub it caused water to spill onto the tile surrounding the tub. One the first night of our stay is way relatively windy causing a down draft in our fire place. When we lit our fire log smoke was pouring into our room. I am surprised that the smoke alarm did not go off.
I did not like that necessities (eg. paper products, coffee, soaps) needed to be requested with the front desk. If supplies can not be stored in the room then such items should come daily with out needing to ask for them. Depending on when you call (while meals are being delivered) it took time to get what you need. On one occasion I went to the desk in the morning and had to call twice to get what I needed. I was then told that the items were placed in an inconspicuous location 2 hours prior. When I did get my items they had not been sitting outside for 2 hours. If you failed to perform your task take ownership of it. Don't make your guest feel like they failed in searching for them.
In summary this location fills the need but did not meet my expectation. Your travel dollars could be spent in other locations that go above and beyond.

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