Peter Santini

Review of Rosenthal Landmark Honda

First, the positives... Had the car I was looking ...

First, the positives... Had the car I was looking for, low miles, decent condition and at a good price. The salesman, Max, was friendly and easy to work with.

Now the negatives... I've bought several vehicles and registered them in my home state, I'm military and can legally do so. Landmark Honda has been totally inept, or forgetful, since the sale was closed.

I was told that registering it in my state would take a bit longer, understandable and consistent with other car buying experiences. Before the deal closed, was told that getting a 2nd 30 day temp tag wouldn't be an issue. I turned in all required paperwork and supporting documentation to Maria, sale closing.

Drove off the lot... and didn't hear back from them on my registration.

Out of the blue, 3 days after the temp tags expired... I get an email from the title office... naturally, asking for all the supporting documentation I provided during the original sale. I inquired about getting another temp tag in response, I get a thank you email from Tina... and that was it.

5 Days after the temp tag expired, I finally got a hold of the salesman, who couldn't do anything on a Saturday... or Sunday... b/c the person who would help me was out of the office (Tina).

Still waiting on my temp tag situation and final registration, but I'll never buy a car (used or new) from Rosenthal Auto Group or Landmark Honda.

UPDATE: Now 13 January 2019... still on temp tags. Called and spoke with Tina, ZERO updates. Check the Florida vehicle registration site, nothing listed under my name. I've bought cars from Fairfax Kia, Fairfax Hyundai, Fairfax Honda, and College Park Hyundai... all registered in Florida. NONE OF THEM HAVE MOVED AT THE SNAIL'S PACE that seems to be the standard for Landmark Honda!