Vikas Gupta

Review of ITC Grand Central, The Luxury ...

Nice hotel, nice ambience , good rooms , comfortab...

Nice hotel, nice ambience , good rooms , comfortable beds and pathatic service standards in room service and coffee shop.
Requested for dal bukhara in dinner , it was half cooked , requested specifically for extra green chillies and lemon pieces they never came.
In breakfast it took them 15 minutes to note down my order. Breakfast was finally after several reminders . Idli sambhar came without chutney . Cappaciuno was served instead of filter coffee . Untoasted bread was served when reuested for toast and that too without any basic accompaniment like butter. Great servers Rabindra and Kamal who will make sure that Itc keeps on loosing its clients . Good going .