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Choosing signcraft was the most expensive mistake ...

Choosing signcraft was the most expensive mistake I've ever made. Initially, they accepted my money, and did absolutely nothing with it. 2 months after paying my $2500 deposit, I decided to withdraw my money and put it towards a company that would actually use it and work for me as if I was a paying client. With the most timely response i got the entire process, they informed me they were essentially taking my money.

Their accountability was zero from all ends.
I had to beg for a temporary banner, which the Owner said he would take care of for the nightmare of a process, only to quadruple the initial proposed price on my exit invoice. To complement, there were a myriad of charges that continued to arise that were not included on my proppsal.

The communication was less than you'd expect from someone you gave $1. Every time i spoke to signcraft it was via my reaching out to them. Often I had to make the same requests for information in successive emails due to them either not reading or choosing to not address all of my questions/concerns.

I highly discourage all new business owners who need their logos and signage to be in seen, and anyone who has a hand in their business and has expectations of being informed with the state of your business affairs.

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