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Ethan Harkin

4 years ago

Ordered a phone off quick mobile fix on the 6th of...

Ordered a phone off quick mobile fix on the 6th of June. It is now the 21st of June, 15 days later, and my phone has still not arrived. It took 8 working days for my order to even be shipped. Got in contact with customer support numerous times and each time I was told that my order would be prioritized and shipped that day, but it was only on the third time of asking that this actually happened. I then got in contact with customer support again and they said that my order would definitely arrive by June 19th AT THE VERY LATEST. I told members of staff on a number of occasions that I need the phone ASAP and they assured me the phone would be here within a day or two but this never happened. Whether the phone itself is in good condition or not is a different story, but with the amount of time I have been forced to wait for it I could have got a good phone in a shop anyways, for the same money and with a lot less hassle. Would not recommend this website to anyone as the customer service is awful. Had to give 1 star as could not give none.

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