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I had a 5 star review on Lexus when I first purcha...

I had a 5 star review on Lexus when I first purchased my car, but now I am downgrading it to 1 or zero if I can. These guys are fraudulent sales people and there is absolute terrible after sale customer service. They are dishonest and they were dishonest to me about the car issues. I have been facing problems ever since I bought my BMW X5 and they give me a hard time to fix it just because I didn't purchase the extended warranty. I purchased the car on Dec 2017 and every time I had a problem I visited Lexus of Englewood and they fixed one problem for me and the other they told me that everything is fine. So I believed them, until I took the car to check it at BMW and that when all the failures burst the reality to me. The car currently has many leak failures that they ignored, other than their rude way of overcoming your frustration. Don't buy from them, I changed my review from 5 to 1 or zero if I can. They are already doing very bad business and they will do anything for you to buy a car. Sales people I dealt with: Juliet, Mitch, and Victoria and John. Do your due diligence before you buy the car. Oh and they will add $2000 to your car, for the costs of fixing and running checks on your car , don't pay that, its just a way to make money so low key from LEXUS!!! Watch their sales strategies carefully.

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