Food was delayed ONE HOUR AND 15 MINUTES after I p...

Food was delayed ONE HOUR AND 15 MINUTES after I placed the order. UBER couldn t find a driver!!! What kind of customer service is this? Please figure out your back-end matching systems so that there are drivers ready to pick up as soon as orders are sent! Isn t this what you promise pretty much through your business? The restaurant already had the food ready when I called but they were waiting for a driver. I called ubereats, and while I was talking to them, the arrival time delayed more! I had them cancel my order. HORRIBLE CUSTOMER SERVICE! If one driver can t pick it up, then send someone. If you don t have this kind of system, figure it out! We do not live in the middle nowhere that it should take 1.15 hrs to get our food!!