I didn't book a room but I have to rate the servic...

I didn't book a room but I have to rate the service.
I'm working for a Bus Company in Germany and we have quite a few special requests for hotels.

I was just talking to a nice young lady who helped me as much as she could and even referred me to a hotel which could fulfill my wishes. This is not a matter of course so I'm impressed with the service.

I wish all receptions would be as kind as patient as the reception at this hotel, to this I say 'Thank you' for the great service.