I had an amazing time. This is my 9th time coming...

I had an amazing time. This is my 9th time coming here(one more visit to be a gold member) It would have been perfect except for one person at the Poconos paradise stream. Her name is Simone. She checked me in and was very impatient. I left it alone and the next day it got worst. I wanted to book my stay for the next visit in October for my birthday in 2016. She made it very difficult. I asked her why wasn't I getting 10% off like I did the last time. She shrugged her shoulders and said "DO YOU WANT IT OR NOT". Oh boy, talk about PMS. I was told that she was the assistant manager. Please get rid of her!!!!!!