Mary Pearson

Review of Norman Parathyroid Center

Once I was diagnosed with hyperparathyroidism I wa...

Once I was diagnosed with hyperparathyroidism I was determined to find the best surgeon/s in the world to correct my problem. My research led me to Norman Parathyroid Center and this is by far the most positive medical experience I have ever had. They treated me with utmost care and loving kindness from the very start. Every interaction with them was professional, authentically caring and kind, and they always made me feel like I was their most valued and important patient.
My time zone is 6 hours behind ESDT and Dr. Ruan conducted the phone consultation with my husband and I at 9pm his time, to accommodate the time difference. He took his time with us, he was informative and thorough, patiently answered all of our questions, and showed sincere concern throughout our discussion.
My stay at the Hampton Inn, one of their recommended partners, was very comfortable they take particularly good care of their Norman Center patients.
From the time I walked into the Norman Center at my scheduled time, each and every person took a personal interest in me, showing sincere care and concern, clearly explaining what they will be doing with me and what I can expect. Each of the 3 surgeons and the anesthesiologist stopped by to introduce themselves, offering to answer any questions, and talked about what I can expect and even took time to meet my 2 daughters who accompanied me. After my surgery Dr. Norman came to talk post-op and he spent no less than 20 minutes, discussing his findings and describing what I can expect over the next few weeks. It was extremely quality time, he wanted to be sure my questions and concerns were addressed and we even had a few laughs together.
Everything I had read on Norman Parathyroid Center website regarding the complete process was very accurate. All of the people were friendly, kind and caring. The Norman Center App is an extremely useful tool, offering step by step information and a very thorough FAQ section. I spent my career in the medical industry and I never imagined a surgical procedure, such as this, could in any way be associated with a positive experience, but Norman Parathyroid Center family of professionals certainly convinced me otherwise. They set the bar extremely high! I will recommend the Norman Parathyroid Center to anyone and everyone with a parathyroid condition they are THE BEST IN THE WORLD!!