Ciera Addotta Review of Storm Tight Windows
If I could give zero stars I would. This whole exp...
If I could give zero stars I would. This whole experience has been a night mare. We spent $20,000 on 8 windows for this amount of money you should be getting the best experience not a nightmare mind you, we are young this is our first home and don t have a lot of money so this was a big purchase for us, the installers came and installed the windows and mind you, the installers DONT work for storm tight they are just contractors and barley speak English. They don t care about there job. They had to break my original window in my kitchen to put the new one in (it happens sometimes) BUT they left glass EVERYWHERE!!! The installer asked if he could use my little vacuum to vacuum up shards of glass! Arnt you guys a window company? Shouldn t you have a vacuum?! I went outside my house and there were millions of glass pieces everywhere, mind you I have a 2 year old son and 2 dogs that could of gotten there foot sliced. They also left trash EVERYWHERE, boxes from the new windows where everywhere on my drive way and other things, also they stole water and Gatorade s from us. All of the windows were cricked so they had to have a tech come out a month and a Half later so fix ALL of the windows. ALSO, they are supposed to replace the whole window in our bathroom because the sales guy ordered us the wrong window, our water tank is in the way so there is no way of opening the window there for, it s a fire hazard. We told them 3 months ago to order a new one I spoke to 3 different people marking sure it was ordered, well come to find out when the tech came out to fix all the windows 2 months later the window hasn t even been ordered!!! They are also trying to make us pay for an unfinished job, the windows haven t even been inspected. Oh also, the INSTALLER made me give him a review on the phone right infront of him, he said he didn t want to leave until I gave him a review so he can get paid. of course I m going to give you a good review, your right infront of me it s just me by my self at the house with the kids, my husband wasn t home. BY THE WAY- if you need to get ahold of anyone NO ONE ANSWERS or they say they will call you back and NEVER do. THIS COMPANY IS A TOTAL SCAM!
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