ani casanova

Review of Sterling Central Apartments

DO NOT LIVE IN THIS HORRIBLE PLACE! If I could giv...

DO NOT LIVE IN THIS HORRIBLE PLACE! If I could give it zero stars I would. All of the "good reviews" are bought by management. Yes management will give you a $10 gift card if you complete surveys and give good google reviews about the property. I have lived here for almost a year and everything thing about this place is disgusting, including the staff. To start with, the office staff has zero experience in customer service! Every time I go into the office it's nothing but dirty looks and disrespectful employees. They are useless and could never help with any issues. The property manager smokes cigarettes where the shuttle waiting area is every morning, afternoon, and evening despite the multiple complaints I have given due to my severe asthma. She and every other employee in this place has zero respect for their tenants. The lights in my kitchen went out and it took 3 days for them to send someone to fix it. I has in the DARK for 3 days. My washer broke and it took 2 months for them to replace it because maintenance kept "fixing" it. If you think that the staff is the only problem with this place you are WRONG. The apartments are disgusting. Hallways are constantly full of garbage (yes garbage, people leave bags of trash everywhere.), there is dog pee & poop in the hallways, and all of the apartments smell musty, and security gates are always broken. Despite the fact that you call the office to report them they are never fixed. Don't be fooled by the tour they give you. They only show you 1 building because they know the second one is despicable. Save yourself the headache and live somewhere. It is not worth the headaches.