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I couldn't have had a more positive car buying exp...

I couldn't have had a more positive car buying experience. And I credit that to Mickey Perez. I had originally been referred to Poway Honda through the Costco Auto program in late summer. Mickey contacted me, got to know my car wants, and immediately got to work looking for my car. I wanted a very specific model, trim, and color (which turned out to be a bit more difficult to find than we had anticipated). But that didn t deter Mickey. We worked together from about late August to Nov 9th. And every week he would call to update me: tell me if he had gotten anything in that was close to my wants, let me know if he was working on any trades, and just let me know he was still looking for me.
Fast forward to Nov 9th, I finally had the car I wanted and the deal I wanted. I originally came in through Costco, and Mickey was actually able to beat Costco pricing! I had done my research and knew exactly how much I wanted to pay. I wrote everything down including how much I would expect to pay in tax, license, and fees, expecting to have to do some haggling. But they were actually very close to my expected price, and no haggling was necessary. Also unlike other dealerships that like to add "accessories" or packages on the car and charge you extra, Poway was honest and upfront without any hidden fees which I value very much. From the Finance portion of it, Mark was very helpful, and made me feel totally comfortable with the whole process
That morning, Mickey had everything set up for me, and even did a full car tutorial with me before I left. I drove of feeling very comfortable with all the buttons, features, and settings. I have bought many new and used cars, and never have I had a salesman take that kind of time to go over every detail with me. I also came in with my daughter and my parents, and Mickey did everything possible to accommodate them and make their time there comfortable.
So in the end, I got the SUV I wanted for less than I expected, and I had a great experience with all of it. Mickey was excellent to me and my family! Mickey Perez is an honest, hardworking, friendly, upfront kind of guy; who I would definitely buy my next car from. 5 stars all around!

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